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Delivery

We ship worldwide. The delivery method, price and time depend on where your order is going.

United States — Free delivery

Delivery within the USA is free and usually takes 3–5 days. Orders are shipped from our Amazon warehouse in the USA and delivered by USPS, UPS or Amazon Logistics.

Europe — €17

Orders to European countries are shipped from our production in Poland. They are delivered by DHL or by Polish Post and then by the local postal service of your country. Delivery usually takes 3 to 14 days.

Rest of the world — €30

For all other countries (outside the USA and Europe), orders are shipped from Poland by Polish Post and delivered by your country’s local postal service. Delivery takes from 2 to 8 weeks.

Delivery times are estimates and may vary depending on the destination and the local postal service.

Tracking your order is easy and convenient! 

  • Check Your Email: After you’ve completed your purchase, keep an eye on your inbox. You’ll receive an email from us confirming your order details, including your order number and name of post service.
  • Enter Your Order Number: On the tracking page post service, you may be prompted to enter your order number. This is the unique identifier for your purchase and helps the tracking system locate your package.
  • Contact Customer Support: If you encounter any issues with tracking your order or have questions about its status, our friendly customer support team is always ready to assist you. Feel free to reach out via email: info@mokvok.com

Please remember that tracking information may take a short while to become available after your order is processed and shipped. Additionally, the accuracy of the tracking information depends on the shipping carrier’s updates, which can sometimes experience slight delays due to unforeseen circumstances.

 

Thank you for choosing our online store for your shopping needs. We look forward to serving you and ensuring that your items arrive safely and in a timely manner. If you have any questions or need assistance, our customer support team is here to help. 

Happy shopping!

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