Thank you for choosing to shop at our online store! We offer convenient payment options through both PayPal and Stripe, ensuring a secure and seamless shopping experience. Please follow the instructions below to complete your payment:
PayPal Payment:
Select Items: Add the desired items to your shopping cart and proceed to checkout.
Payment Method: Choose the “PayPal” option as your preferred payment method during the checkout process.
Redirect to PayPal: You will be redirected to the PayPal website.
Login or Guest Checkout: Log in to your PayPal account if you have one, or select the option to make a guest payment if you don’t have a PayPal account.
Review & Confirm: Review your order details and shipping information. Confirm the payment.
Payment Confirmation: Once the payment is successfully processed, you will receive an order confirmation email from us.
Credit/Debit Card:
Select Items: Add the desired items to your shopping cart and proceed to checkout.
Payment Method: Choose the “Credit/Debit Card” option as your preferred payment method during the checkout process.
Enter Card Details: Enter your credit or debit card information, including card number, expiration date, CVV code, and billing address.
Review & Confirm: Review your order details and shipping information. Confirm the payment.
Payment Processing: Click the “Complete Order” button. Your payment information will be securely transmitted to Stripe for processing.
Payment Confirmation: Once the payment is successfully processed, you will receive an order confirmation email from us.
Important Notes:
Your payment information is securely handled by PayPal and Stripe. We do not store any sensitive payment details on our servers.
Make sure to double-check your order details, shipping address, and payment information before confirming the payment.
If you encounter any issues during the payment process, please contact our customer support at info@mokvok.com.
Thank you for shopping with us!
If you have any questions or need assistance, feel free to reach out to our customer support team. We hope you enjoy your shopping experience on our online store.
We will follow up with you via email within 24-36 hours
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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the “Complete Orders” link under the My Account menu and click the Return Item(s) button. We’ll notify you via e-mail of your refund once we’ve received and processed the returned item.